Although we keep stock of certain items, we promote a huge range of product. For that reason, we need to pre-order stock as needed from our supplier. In order to do this as sufficient possible, we consolidate weekly orders by a Wednesday, 20:30.
You are welcome to place orders as you receive them. You can also just add product to you CART on the reseller portal and release your order on a Wednesday, so to make sure you order exactly what you need.
Consolidated orders are seen as final and can't be cancelled or changed after the consolidation period. If you ordered a product, but no longer need this product after the consolidation period, the product remains part of your purchase and responsibility.
After the consolidation period, all orders are given through to our supplier to be picked, packed and shipped to us. From there,
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Parcels will usually be ready for collection though your own courier on Mondays, or as otherwise communicated.
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Pudo parcels will be drop in lockers by us on Mondays, or as otherwise communicated.
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You are welcome to collect your weekly orders on a Friday or Saturday afternoon from our location, or as otherwise communicated. Weekend collection times will be communicated every Friday via WhatsApp.
Feel free to communicate urgent order request to 072 437 0698. In cases where we have stock on hand, we can assist immediately. Where needed, we can always arrange for a urgent consignment from our supplier.